HIPAA and Patient Information
Effective date: November 12, 2026
Last updated: November 12, 2026
Who this page is for
This page explains how patient health information is handled by WoundGenie. It is for healthcare providers considering WoundGenie and for patients whose providers use it.
This website does not collect patient information
The woundgenie.io website is for learning about WoundGenie and requesting a demo. It is not designed to receive patient health information. Please do not enter patient names, dates of birth, medical record numbers or other patient details in any form or message on this website.
How the WoundGenie application handles patient information
Healthcare providers use the WoundGenie application to document wound care. When a provider uses WoundGenie with patient information, WoundGenie handles that information on the provider's behalf as a business associate. WoundGenie enters into a Business Associate Agreement with each customer before the customer uses the application with patient information. We use and disclose patient information only as that agreement and the law allow.
If you are a patient
Your healthcare provider controls your health records, including any records created in WoundGenie. Your provider's Notice of Privacy Practices explains how your health information may be used and shared and what rights you have. To request a copy of your records, ask for a correction, or exercise other rights, please contact your provider directly. If you contact us, we will direct your request to your provider.
Reporting a concern
If you believe patient information was sent to WoundGenie by mistake, or you have a privacy concern about the WoundGenie application, email contact@woundgenie.io.
Contact us
WoundGenie, Inc.
P.O. Box 541
Winter Haven, FL 33882
contact@woundgenie.io